At Heaton Mount, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your personal information when you visit our website or interact with us.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address.
• Booking Information: Details related to any event or room bookings.
• Payment Information: Payment details for bookings or other services.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use your personal information for the following purposes:

• To process bookings and provide our services: We use your contact and payment information to confirm bookings and process payments.
• To communicate with you: We may send booking confirmations, respond to inquiries, or provide important updates about our services.
• To improve our website: We analyse usage data to enhance the functionality and user experience of our website.
• For marketing purposes: With your consent, we may send promotional materials, offers, or event information relevant to Heaton Mount.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• With service providers: We may share your information with trusted third-party providers who assist us in operating our website or delivering services.
• To comply with legal obligations: We may disclose your information if required by law or to protect the rights, property, or safety of Heaton Mount, our clients, or others.

How We Protect Your Information

We take data security seriously and implement appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmitting data over the internet is completely secure.

Your Rights

You have the right to:

• Access your data: Request a copy of the personal data we hold about you.
• Correct your data: Request that we update or correct any inaccurate information.
• Delete your data: Request that we delete your personal information, subject to legal requirements.
• Opt out of marketing: Withdraw your consent for receiving marketing communications at any time.

To exercise any of these rights, please contact us at events@heatonmount.co.uk

Cookies

Our website uses cookies to enhance your browsing experience. For more information on how we use cookies and how you can manage your preferences, please refer to our Cookies Policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for any updates.